Contact us via BSL interpreter

HeX Productions is now a partner of British Sign Language (BSL) interpreting service, Sign Live.

HeX Productions are committed to the Deaf community

Any person, who would prefer to get in touch with us via a BSL interpreter can use our SignLive service (free of charge) to do so. It’s quick and easy to use, and you’ll be talking to one of our team members in a matter of minutes. 

As an accessibility first agency (who are learning BSL together, as a team), we understand the importance of accessible communication.

We recognise the need, and advocate the use of this great service that enables those who are Deaf or Hard of Hearing to communicate with us, in (what may be) their first language; British Sign Language.

Download SignLive for free

SignLive is available on your computer via web.signlive.com or via the Apple AppStore and on Google Play for mobile devices. We have provided instructions and links below.

You will need a webcam or a mobile device with an in-built camera. 

Download the SignLive app for your mobile device

Visit the Apple App store or Google Play using the buttons. Connect with HeX Productions from the in-app directory.

Download from Google Play Download from App Store

This video explains how to use the SignLive directory on a smartphone or tablet

Step one – Download app

Download SignLive on your smartphone or tablet. You can use the buttons above to link you directly to the downloads.

Step two – Register or login to the app

Register for an account (if you don’t already have one). Or login via your Google or Facebook account.

Step three – Search for HeX in the SignLive app directory

Search the directory for HeX Productions and press call. You will be connected to a member of our team via a SignLive interpreter.

Using SignLive on desktop computer or laptop

Step one – Visit SignLive website

Using Google Chrome or Firefox, visit https://web.signlive.com/

Step two – Register or login

Register for an account or login via your existing SignLive account, Google account or Facebook Account

Step three – Find HeX Production in the SignLive directory

In the ‘SignLive Community Directory’ search for “HeX Productions”. Click on our name to begin a call. You will be connected to a member of our team via a SignLive interpreter.

Watch the SignLive explainer video

SignLive is a service that can be used for a number of reasons. This brilliant video gives a real-life scenario and shows how important the service is in aiding independence in people’s lives.

More information about SignLive

Visit the SignLive website for more information about the services that they provide: https://signlive.co.uk/ .

You may also be eligible for funding to help pay for the SignLive service via the Access to Work Scheme.

I’m having trouble connecting or using SignLive. What should I do?

If you experience any problems with SignLive, please contact them at: techsupport@signlive.co.uk or via the chat function on their website.

Skip to main content