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20-20a Westminster Buildings, Theatre Square, Nottingham, NG1 6LG(0115) 888 2828

Higher education support

Our team come with vast experience in supporting higher educational institutions and offer a great range of services to ensure you become and remain accessible.

students sat on steps with a laptop smiling

Services for the higher education sector

HeX Productions has worked with colleges and universities across the globe. These include Longwood University in Virginia, the University of Nottingham, Homefield College, King’s College London and the world-famous Queen Mary University of London.

We understand how universities work and what they require to have an effective learning environment. With large and complex websites, many departments are competing for internal resources to meet their requirements. We can embed ourselves into your team or act as a consultancy arm to help you to meet your digital goals, providing services that are tailored around your unique needs.

Content Management Systems (CMS) in higher education

We appreciate the need for a core Content Management System (CMS). A CMS that works smoothly for many users and roles, allows for quick and simplistic microsite creation, which can easily manage content needs from multiple departments.

HeX offers a consultancy service and can work with any enterprise CMS. However, we have vast experience working in partnership with TerminalFour and with WordPress web development.

Creating a digital presence

Universities are under pressure to offer students value for money. Those students have high expectations in terms of the university’s digital presence. We can help you to deliver an accessible, clear, and compatible website to meet the needs of all your users. 

We can make sure that you’re seen by your target audience with effective Search Engine Optimisation (SEO), offering support to help your site compete with the .com and sites out there. We will work with you to tailor your content using keywords and other good practices to make you rank highly in search rankings.

User experience, user interface, and accessibility

Our website projects focus on your customer journey, user experience, and accessibility. HeX built sites undergo comprehensive usability and browser testing as part of the process. All of our platforms can also be accredited as accessible by charity accessibility experts, Shaw Trust Accessibility Services.

We’ll provide CMS training for your teams on using TerminalFour or WordPress. In addition, we can deliver content editor, design, and web development training. This will make sure your wider web team is delivering the standards you’d like to maintain to remain compliant with legislation.

If you want to know more about disabled student support in higher education, you can read the Office for Student’s Review of Support for Disabled Students in Higher Education here.

Support for your higher education establishment

Whatever happens, we’re on hand for advice, training, and support with both content and technical aspects of your website. With HeX, your higher education site is in good hands.  

We offer maintenance contracts for peace of mind that we’ll be here to keep your system up-to-date. We’ll make sure site security is tight and perform design and style tweaks whenever you need them. For our maintenance clients, our whole team is available to you for help with anything else you would like assistance with.

Remote web support

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If you would like to relieve some of the strain from your web team, we can provide remote web support via an e-ticketing system, with a quick turn around time.

We provide dedicated support to your editors and will help you to concentrate on larger projects.

Web editor training

We can also help you with basic web editor training programmes. And we’ll even formulate an advanced group of subject matter experts, update your documentation and encourage your editor skills to be maintained in-house.

We also offer more advanced training options for in-house teams, such as accessibility training for designers and accessibility in web development, along with training on how to audit your own platforms.