Accessibility Audit

Why do you need an accessibility audit?

As an organisation, making your digital services (website, app or Intranet) accessible should be a top priority. Accessibility allows a wide range of people, including those with disabilities, to access your business. You should consider an Accessibility audit.

An audit from accessibility specialists such as us will provide you with an actionable and detailed plan. This plan will detail where you need to focus your time and effort when it comes to making your organisation accessible. Becoming accessible will benefit the 20% of the population worldwide that have a disability.

Accurate and reliable accessibility testing

Using both automated and manual user testing, we will evaluate your website or digital service. Once evaluated we produce a report on how well this supports the needs of disabled users.

Our audits are carried out by our accessibility specialists. Our specialists use tried and tested automated reporting software as well as manual methods of testing. We aim to provide accurate and expert audits that will give you the power to make actionable changes.

WCAG 2.1 Accessibility Audit

We work to provide accessibility audits based on the most up to date accessibility guidelines, the WCAG 2.1. What do our audits provide for you?

  • An in-depth analysis of manual and software identified accessibility issues on a page-by-page basis
  • A list of best practice and an outline of specific areas of improvement
  • Report of areas that violate W3C WCAG 2.1 guidelines
  • Image capturing of specific areas where violations occur, allowing development teams to pinpoint the areas requiring fixes.
  • A statement of why each accessibility issue is a problem, and why you should make the changes
  • A summary of the level of compliance with WCAG 2.1.
  • An accessibility statement compliant with gov.uk standards

Conducting a web accessibility audit

It’s important that those who have an audit completed by the HeX Productions understand the processes we go through.

  1. Firstly, we use accessibility testing tools. This gives us a good initial understanding of areas that are or are not accessible with a technical overview. The report gives us an overall view of the website. It allows us to pinpoint specific areas of interest for a full manual review.
  2. Our technical and content accessibility specialists run through the website or digital service. We identify key templates or re-occurring elements. This involves the use of keyboard tabbing, screen reading software and other forms of simulated assistive tech.
  3. Based on our findings, an accessibility audit is created. The audit will help you identify areas of your service that are inaccessible.
  4. We can also support you with simplified, plain English descriptions. We can also provide demonstrations of how each error affects your user.

We can provide your development team with descriptions of the errors and how to fix them. Or, we can offer development support to help get the job done.

Deliverables of an accessibility audit

Our accessibility audits deliver a specialised and bespoke service. We check your website, sub-sites and intranet to identify common issues. As part of the accessibility auditing process, we promise you the following deliverables:

  • Either a short-summarised list of the common errors and a description of the issues that have been identified.
  • Or a full report detailing the errors and how to go about fixing them.
  • A list of areas that do not meet WCAG 2.1.
  • Recommendations – Information on areas that are not specifically in breach of WCAG 2.1, but areas that could be improved in terms of general usability.
  • The option for a support call after you have been supplied with the audit. This allows you to be able to ask us questions and query aspects of the audit.
  • Live demonstrations of assistive technology and how it interacts with the problem areas of your website.
  • Support to produce your accessibility statement with actionable steps for improvement

Testing with a pan-disabled user testing team

Once your site has progressed to an agreed level of conformance and we have made some positive changes, we will also recommend that you are tested and accredited. Accreditation and user testing is delivered by our partners, Shaw Trust Accessibility Services.

This will provide invaluable insight and the assurance that you are getting things right for your user. You’ll be able to identify, understand and iron out any final issues that disabled users face on your digital service. You also have the added benefit of showing an accreditation certificate on your website. This will demonstrate your commitment to accessibility. You will also be safe in the knowledge your website has been tested by a pan-disabled team of user testers.

The public sector legislation states that you must use disabled users in your testing. It is the only way to get the full picture on how your website is performing. We have written a blog to help you understand User testing vs automated testing for accessibility, which was published by Scope.

Need an accessibility audit?

Accessibility is usability, improving your website is good for everyone. Your user journey will improve for everyone when you consider a broader range of users. Are you interested in making your digital services accessible to the disabled community? And understanding how you can become more accessible?

Get in touch using the contact form below, or call us on 0115 888 2828.

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